Answers to common questions about NTP Tuition Partners
Open Access is a commercial process used to create a panel of organisations that are approved to deliver services. In the case of NTP, this framework will consist of tutoring organisations who will be eligible to provide subsidised tutoring to schools from Academic Year 21/22.
Under the NTP Open Access scheme, a set of criteria are used to define standards. Each standard must be met for an organisation to be admitted to the framework. Organisations that can evidence that they meet all the standards, are admitted onto the framework to be eligible to provide tutoring through the NTP, as a Tutoring Partner.
Open Access is a more flexible approach and better meets the needs of this particular programme. A “regular” tender competition would only enable us to admit tutoring organisations to apply at one point in the programme (or predefined fixed points).
An Open Access scheme enables us to set the standard for a tutoring organisation to be accredited and then open the application window as frequently as is required by the programme, including opening windows for specific regions. This way we can make sure that we have enough Tutoring Partners and tutors to deliver the NTP.
Year two of the NTP will continue to require a tutoring organisation to be able to deliver high quality tuition to 500 pupils across the academic year 2021/2022. Sessions should be offered in blocks of around 15 hours, but the format can be varied. For example, delivery could be:
a one hour session a week, for 15 weeks;
two, one hour sessions a week for seven to eight weeks;
or two 30 minute sessions for 15 weeks.
A full quality and accreditation standard has been set out here. For a tutoring organisation to be accredited to be an NTP Tutoring Partner they must evidence that they can meet each of the standards. It is important to know that this is pass or fail. Any tutoring organisation that can evidence they meet all the criteria will be accredited.
The Open Access Scheme window is now closed.
The Tuition Hub will act as a central resource for the completion of a range of tasks, including the booking of tutoring by schools. Full training on the Hub will be shared with all stakeholders prior to go live of year two of the NTP in September 2021.
The Tuition Hub is the technology platform that will be used for year two of the NTP.
Costs to schools for tuition services will continue to be heavily subsidised in academic year 2021/2022. Where schools choose to engage tutors from tutoring organisations as part of the NTP, the Government will pay 70% of the costs.
Schools will be able to review all of the accredited Tutoring Partners on the NTP website.
A school can use as many Tutoring Partners that they want to support their pupils, either through a direct award, or through a mini competition, which will be facilitated through the Tuition Hub platform.
For unsuccessful submissions, there will be feedback on the areas that did not meet the required criteria.
The submission will be reviewed by a designated panel, once this process has been undertaken you will be advised by email if your submission has been successful.
If you are an incumbent Tutoring Partner from year one, upon receiving confirmation of your successful accreditation. you may contact any school/s that you have worked with during year one, to notify them that you have successfully been accredited for year two. Please note, that the school would need to complete any bookings through the NTP website when launched, which will contain the full list of accredited Tutoring Partners.
If you are not an incumbent Tutoring Partner, you are not permitted to engage with schools until Randstad have confirmed that you are able to do so.
Organisations are not permitted to reapply to the application window they have already applied for previously. Such applications will automatically be rejected.
However, should another Open Access Scheme window open in the future, an organisation is permitted to apply once again.
Once accepted to the panel, if performance meets the expected standards you will remain on the panel for the full term of the agreement provided that you continue to meet the criteria as updated and notified to you from time to time.
All successful applicants will need to agree to the contract as part of the onboarding process, and prior to the provision of tuition services as part of the National Tutoring Programme (NTP).
A contract and the terms that Tutoring Partners will be required to be entered into will be available as part of the Open Access Scheme; these will be updated from time to time.
Tutoring partners will be required to supply additional documentation as requested as part of the onboarding process if successful.
Yes, you will need to meet specific compliance and safeguarding criteria required in line with safer recruitment as outlined in the Open Access Guidance document.
Tutoring partners will need to ensure they have relevant policies and processes in place to manage this process.
GDPR policy must be fully compliant with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 where data is to be transferred overseas.
Any data transfers must be limited to countries within the EU or which have a finding of adequacy under Article 45 of the GDPR.
Yes, Tuition Partner and Tutoring Partner are the same role, with Tutoring Partner being the defined term used within the Tutoring Partner Agreement.
The intention of this KPI is to ensure that 65% of pupils that receive tutoring from a Tutoring Partner under the NTP are eligible for pupil premium.
The Handbook is currently being collated, this will set out the day to day processes and requirements for accessing and using the platform. This will be made available as part of the programme induction for Tutoring Partners who have met the Quality Standards and Accreditation Criteria. The handbook will contain guidance on:
how to access and navigate the platform
how schools can view and select Tutoring Providers
how Tutors can record and log tuition sessions delivered
how schools approve tuition sessions
how subsidies are drawn down and paid to Tutoring Providers
how Tutoring Providers can invoice schools for the non subsidised amount
It will also contain guidance on expectations on dealing with complaints about a Tutor or from a school.
No, the invoicing frequency referenced in clause 16 of the draft Tutoring Partner Agreement has been structured to facilitate organisations of all sizes and from across the sector to be able to join the program and provide high quality tuition.
Tuition Partners will cover at least one or more of the following subjects: Primary: Literacy, Numeracy, and Science. Secondary: Maths, English, Science, Humanities and Modern Foreign Languages.
The overarching aim of the NTP is that 80% of sessions will be delivered on a 1:3 ratio, with sessions of 1:1 and 1:2 largely reserved for pupils with additional needs and exceptional cases.
However, we recognise that some Tutoring Partners may offer tuition in one or more ratios to accommodate pupil needs or specialist delivery. Our expectation is that some Tutoring Partners will offer 100% of their delivery on a 1:3 ratio while others will offer a mix of 1:1, 1:2 and 1:3.
Where a Tutoring Partner proposes offering more than 20% of their delivery on 1:1 or 1:2 ratios, we will require that the Tutoring Partner provide evidence to support this type of delivery.
Tutoring Partners will detail robust processes and systems that are in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Confirmation that data will not be processed outside the UK (except for International Tutors).
Information we are looking for:
List of countries personal data will be processed in by the Tutoring Partner
The Tutoring Partner’s ICO registration number
Contact details of a designated Data Protection Officer
The Tutoring Partners data protection policy
Any policies or procedures on dealing with data breaches
The Prime Provider will conduct an evaluation assessment across all Tuition Partners utilising the same methodology and evaluation criteria as part of the Open Access Scheme process. This will ensure that a fair and consistent approach is maintained throughout. Full visibility of all assessments conducted will be provided to the Department for Education to maintain complete transparency in respect of any decisions that are made.
Due to the affiliation between the Prime Provider and Randstad Tuition Partner, independent analysis will also be conducted by a ‘neutral’ third party, The Athena Programme. They will be provided with the Open Access Scheme evaluation criteria and conduct an independent analysis of the Randstad Tuition Partner.
This process will ensure that the Randstad Tuition Partner assessment has been conducted in a fair and neutral manner.
No, there are no additional costs or technical connections required to access the platform. The platform is a single entry point for schools to access information about Tutoring Partners and select Tutoring Providers they would like to work with. The platform also allows Tutors to be matched to pupils and for Tutors to log tuition sessions delivered, as well as allowing Tutoring Partners to track what support has been delivered by Tutors and draw down subsidy payments. Full guidance on using the platform will be shared with Tutoring Partners and schools.
No, you will not need a licence for the platform.
Yes, schools can select a Tutoring Partner directly or engage up to three Tutoring Partners to present to them as part of a selection process.
For an organisation to be accredited to be an NTP Tutoring Partner they must evidence that they can meet each of the standards. It is important to know that this is a pass or fail. Any tutoring organisation that can evidence they meet all the criteria will be accredited. A full Tutoring Partner Quality Standards and Accreditation Criteria has been set out here.
Please refer to the guidance here, accreditation criteria number 9. If Tutoring Partners are submitting costs above the value for money benchmark of an average of £22.31 per hour per pupil, your organisation will need to evidence that the cost submitted is value for money for the tutoring delivered.
Should another Open Access Scheme window open in the future, upon completing and passing the initial five questions asked, there will be a MS Word document with all questions to help you prepare your submission.
You must read the Open Access Scheme guidance in full available here, before starting the NTP application process for Tutoring Partners. The criteria including the standard thresholds are set out in the guidance. You will need to read the guidance to make sure you provide the required information and documentation when answering the questions.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
This cookie is used by the WPForms WordPress plugin. The cookie is used to allows the paid version of the plugin to connect entries by the same user and is used for some additional features like the Form Abandonment addon.
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
This cookie is installed by Google Analytics.
This cookie is installed by Google Analytics.
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customised ads.
This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.